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How to change logo under branding?

We need to change the logo used for our Karma as our company logo has changed - however every time we try under the Branding setting, the upload never works and simply has the spinning Karma logo... permanently. Have tried with different browsers to no joy. There doesn't seem to be any easy way to contact Support other than this forum - help please!

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Is karmabot able to use our custom slack emojis?

I noticed in the documentation there was a way to get karma bought to request access to read custom emojis. I don't see that. I would love to allow our users to simply give each other karma using some of our emojis, but all I can use are the default emojis that come with slack

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How do I reset our leaderboard?

I am looking to reset our leaderboard so all users are at 0 but am unsure how to do that

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Как можно скачать отчет по выбранным вознаграждениям в магазине?

Здравствуйте, мне нужно скачать отчет по выбранным позициям в магазине (сколько по каждой позиции суммарно) и также по каждому человеку, что он выбрал.
Делать эту вручную слишком долго и не удобно.

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Give Karma

How can I give karma in private way?

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Rewards shop is empty

Hi Team,

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Tag all group members on Slack

How can I tag everyone in the chat on slack to give them a Karma Coin instead of going one by one?

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Karma bot didn't work in the Slack

Karma bot stoped to work in our Slack from today's morning, 02 March 2023. And also I can't to log in the system, after email confirmation it's takes you back to the main page

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Hide/disable leaderboards with individual scores

Hi, is it possible, as an admin, to disable or hide the leaderboards that indicate personal scores, and instead only show a leaderboard on team level?

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Why

Hi
Why when I give karma to someone this message appears "Sorry, u_s_e_r_155 cannot accept karma (yet). She should say something first in this chat."